Maximo Mobile
Maximo Mobile overview
IBM® Maximo® Mobile is a next-generation mobile application platform that enables you to securely access IBM® Maximo® Application Suite functionality from a mobile device. By using Maximo® Mobile, technicians can complete work orders and inspections with minimal fuss.
Maximo Application Suite customers who have deployed and activated Maximo Manage, can download the IBM® Maximo® Mobile app from the Apple App Store or Google Play store.
Thingworx Core Capabilities
Review information about the standard, optional, and map functions available in Maximo Mobile.
Watch the video to see an overview of the app and learn how to complete a work order.
Review What's new in Maximo Mobile to see a list of all the features that are included in 8.2, 8.3, and 8.4.
Function | Description | Availability |
---|---|---|
Approvals | Approve, assign, and monitor work. This function is only visible to users who have the authority to approve work. | From version 8.3
|
Assets & Digital Twin
| Access real-time data from operating assets to learn, diagnose, and take action.
| All releases
|
Help & Support
| Learn more about how to use the app.
| All releases
|
Inspections
| Input results in predefined forms and easily review previous results.
| All releases
|
Map | View the locations of your work on a map and plan your route. The map function requires IBM Maximo Spatial to be installed.
| All releases
|
Materials & Tools
| See a checklist of the materials and tools that you need to complete your work.
| All releases
|
My Schedule
| View detailed information about your work and complete work orders.
| All releases
|
Service Request
| Open a service request to report an issue.
| From version 8.3
|
Settings
| Specify your preferences for the app.
| All releases
|
Function | Description | Availability |
---|---|---|
Assist | Get AI insights to increase fix rate and receive remote expert assistance.
| All releases
|
Parts Identifier
| Search for and identify industrial parts by using visual and text-based UI.
| From 8.2
|
Icon | Description | Availability |
---|---|---|
View your work orders and inspections on a map.
| All releases
| |
Add or remove layers to see different information on the map.
| All releases
| |
See the location of the first work order on your work list.
| All releases
| |
Identify both visible and hidden features on the map. | From 8.3
|
Check out the video to learn more about how a technician can complete a work order and an inspection.
Work orders
- View your work list as tasks instead of work orders.
- Get instant notifications about your work.
- Report actual materials from reservations.
- Specify the task that is charged when you request unplanned materials.
- Report labor and materials by task.
- Create requests for rotating items.
- Specify a type for your note in the work log.
Assets & locations
- Specify an asset and location on a work order by selecting from a list.
Inspection forms *
- Enable a physical signature field.
- Add Multiple choice response field.
- These enhancements are available only to customers who have Maximo Mobile.
Inspections
- Add a physical signature.
- Choose multiple responses to inspection questions.
- When you open the Conduct an Inspection Work Center, you are now automatically redirected to the Maximo Mobile Inspections function in your browser.
New functions!
- Review and approve work orders
- Open service requests to report problems
Work orders
- Report actual tools used on a work order
- Sign-off on work order changes by adding a physical signature
- Review material requests that you created
Assets & locations
- Review the history of an asset or location on a work order
Inspections
- Review previous inspection results
Maps
- Identify features on a map
Work orders
- Create work orders from the Navigator.
- Edit work order details.
- Request unplanned materials.
- Get planned items.
- Report premium labor and see labor transactions for other users.
Assets & locations
- Report whether an asset is up or down.
- View multiple assets or locations on a work order.
- Scan the QR code of an an asset or a location.
Inspections
- Report batch inspections.
- Change the status of the inspection to Cancel or Archive.
- Add conditional questions based on numeric responses.
Optional add-on
- Install the Parts Identifier add-on from Maximo Application Suite to search for and identify industrial parts from your mobile device.