Support Offerings

Qualified to Support Your Organization

As a Gold Level Watson IoT IBM Business Partner, Aquitas Solutions is uniquely positioned to support your organization, help troubleshoot your product issues and get you back up and running more quickly. Our dedicated Support Team leverages the experience of our entire consulting organization, which averages more than 10+ years of implementation experience across multiple industries and product versions.

Enhancement

Do you just need some additional Maximo application assistance? From building reports to application configuration, our team can provide the Maximo “Enhancement” support you need to meet your goals and get the most out of the software. Ask our team for help when you need it, and don’t pay for any hours left unused.

Request Enhancement Support

Contractual Support

Aquitas provides first level support to our customers that utilize the FCT licensing agreement. This authorized IBM Support Program allows our clients to benefit from both Aquitas Solutions and IBM under the annual Maximo maintenance and support agreement. Using this model, our experienced Support Team will provide direct product support to quickly resolve your issues, but can also engage IBM when an issue requires additional assistance.

 

Request Contractual Support

Break/Fix
Support

Not covered under a support agreement but need help with something now? Contact the Aquitas Support team to get immediate assistance with any Maximo related issues.

Request Break/Fix Support

Not an Aquitas Solutions Support Client?

Submit A Request Online or Call us at 678-235-4963

Contact us to find out how to become one of our growing number of satisfied Support clients benefiting from the knowledge and experience of the Aquitas Solutions Team.

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How did you hear about us?

Give Us A Call: 678-353-3211

300 Colonial Center Pkwy, Suite 100

Roswell, GA 30076