1Source: A Premier Support Experience

1Source Aquitas Support

Qualified to Support Your Organization

Aquitas’ 1Source® is a premier support and services alternative for IBM Maximo and PTC ThingWorx clients. Whether you need post go-live support, integration work, or some customized Maximo request, 1Source® delivers industry-leading expertise to help you meet your individual business needs on time and in budget.

Aquitas Managed Services

A 1Source® Offering

Are the daily tasks of maintaining your maintenance program preventing you from using the software you’ve implemented to its full potential? Allow Aquitas Solutions to alleviate these challenges by providing help with Maximo, ThingWorx or Vuforia. Expedite turn-around on both critical and routine tasks as you collaborate with a technical expert to develop specifications, and deploy configurations and enhancements. Gain the added benefit of an assigned Account Manager. Allotted hours are tailored to address your particular needs and satisfy in-house resource gaps.

Cloud Services

Address your infrastructure and product support concerns by utilizing Aquitas resources as your first and only contact for support.

Cloud Services can be leveraged in conjunction with Managed Services to cover all aspects of your IT and business infrastructure so that you can  maintain your system for years to come.

Contractual Support

Aquitas provides first level support to our customers that utilize the FCT licensing agreement. This authorized IBM Support Program allows our clients to benefit from both Aquitas Solutions and IBM under the annual Maximo maintenance and support agreement. Using this model, our experienced Support Team will provide direct product support to quickly resolve your issues, but can also engage IBM when an issue requires additional assistance.

No longer covered under support or not an FCT customer? We also offer flexible contract options to provide all Maximo customers first level support contracts.

Interested in Becoming an Aquitas Support Client?

Contact us to take advantage of 1Source® – a premier support experience presented by Aquitas.

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